Privacy Policy

1. What Information We Collect

When you use our website and complete our contact form, we collect and store the following information:

• Your name, email address, and phone number
• Your child’s name and age
• Any other information you provide in the form
• UTM campaign data (used for marketing attribution)
• Chat data from WhatsApp, Telegram, or other messaging platforms
• Screenshot of the initial automated chat for franchisee reference

We also collect technical data via cookies and analytics tools such as:

• Browser type, IP address, device type
• Page visits, referral source, and UTM parameters
• Behavior on site (form submission, button clicks, etc.)

2. How We Use Your Information

We use the information we collect to:

• Connect you with the appropriate franchisee who offers Young Engineers programs in your region
• Provide you with information about relevant educational programs
• Personalize your experience (e.g., language, content, videos)
• Enable follow-up via WhatsApp/Telegram or by a local franchisee
• Improve our website and marketing efforts
• Fulfill legal obligations and data protection requirements

3. Who Has Access to Your Data

Only the following parties may access your data:

• YE WISE Learning Solutions Ltd – For central coordination.
• E-Square Young Engineers Franchising Ltd – For service delivery and franchise coordination.
• Your Local Franchisee (via CRM) – To contact you and provide local services.

We do not sell, rent, or share your data with any third parties for advertising or commercial use.

4. Data Storage

Your data is securely stored in the following locations:

• CRM platform (e.g., Zoho CRM or similar)
• AWS Cloud Services (for student records after conversion)

We do not store data on local servers.

5. Use of Cookies and Tracking Technologies

We use cookies and tracking tools like Meta Pixel and Google Analytics to:

• Measure site performance and engagement
• Understand how users find and use our landing pages
• Attribute form submissions to specific marketing campaigns

6. Children’s Privacy (COPPA & GDPR-K)

We understand the importance of protecting children’s privacy.

• Child data is optional and may only be submitted by a parent or legal guardian.
• A parental consent notice is displayed during the form submission.
• We do not knowingly collect personal data directly from children under 16 without verified consent.

7. Your Rights (GDPR, CCPA & Global)

Depending on your location, you may have the following rights:

• To access the data we have about you
• To request correction or deletion of your personal data
• To object to processing or request data portability
• To withdraw your consent at any time
• To file a complaint with a data protection authority

To make a request, contact us at privacy@youngengineers.org

8. International Data Transfers

Your data may be stored or processed outside your home country (e.g., in the EU or US) using trusted cloud providers. We ensure appropriate safeguards and data protection agreements are in place.

9. Legal Entity and Data Controller

The website is owned and operated by:

YE WISE Learning Solutions Ltd

For service delivery and franchise coordination, your information may also be accessed by:

E Square Young Engineers Franchising Ltd

10. Data Retention

• Form submission and campaign data is retained as long as needed for service and compliance.
• Chat screenshots and CRM records are stored securely for franchisee follow-up and may be deleted upon request.
• Student data is stored indefinitely in AWS for academic history unless a deletion request is made.

11. Security Measures

We implement appropriate technical and organizational safeguards to protect your data against unauthorized access, misuse, or disclosure. However, no system is 100% secure, and we encourage users to avoid sharing sensitive information via messaging apps.

12. Changes to This Privacy Policy

We may update this policy periodically. When we do, we will revise the “Last Updated” date at the top. We recommend reviewing it regularly to stay informed.

13. Contact Us

For questions, concerns, or to exercise your data rights, contact:

📧 privacy@youngengineers.org